Privacy Policy

Last Updated: February 22, 2026

Divine Destiny is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you use our website or purchase our digital services.

1. Information We Collect

We collect only the information necessary to deliver your services:

• Personal details: Name, date of birth, time of birth, place of birth
• Contact information: Email address, phone number (optional)
• Payment information: Transactions are handled entirely by Payment Gateway provider — we never receive or store your card or bank details
• Usage data: Pages visited, device type, browser, IP address (for analytics and security only)

2. How We Use Your Information

Your data is used strictly to:

• Generate and deliver your personalised digital report
• Send order confirmation and delivery emails
• Provide customer support
• Improve platform reliability and user experience
• Comply with legal obligations if required

3. Data Storage & Retention

• Your order and birth details are stored securely in our database for up to 15 days from the date of report generation, after which they are automatically deleted.
• Order records (order ID, email, payment status) may be retained for a longer period for accounting and legal compliance.
• You may request early deletion of your data by contacting us.

4. Data Security

We implement industry-standard security measures including:

• Encrypted data transmission (HTTPS/TLS)
• Secure cloud infrastructure (Google Firebase)
• Access-token protection on all report links
• No storage of payment credentials

While we take every reasonable precaution, no system is completely immune to risk. We are not liable for breaches resulting from circumstances beyond our control.

5. Sharing of Information

We share minimal, necessary data only with the following trusted partners:

• Payment gateway providers — for secure payment processing
• Email delivery providers — to send your report to your inbox
• Regulatory authorities — only if required by Indian law

We do not share your data with advertisers, data brokers, or any unrelated third party.

6. Cookies & Analytics

We may use cookies and analytics tools to understand how users interact with our platform and to improve site performance. No personally identifiable data is shared with analytics providers.

You can disable cookies in your browser settings, though certain features may not function correctly as a result.

7. Your Rights

As a user, you have the right to:

• Request access to the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data before the automatic expiry

To exercise these rights, email us at support@divinedestinyheal.com

8. Children's Privacy

Our services are intended for users aged 18 and above. We do not knowingly collect personal data from minors. If you believe a minor has submitted data, please contact us immediately and we will delete it.

9. Updates to this Policy

This Privacy Policy may be updated from time to time. Any material changes will be reflected with an updated "Last Updated" date at the top. Continued use of the platform constitutes acceptance of the revised policy.

10. Contact

For any privacy-related questions or requests:
Email: support@divinedestinyheal.com